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update failed

4239 Views 7 Replies Latest reply: 2019-07-01 21:27:53

  •   Level 2   
    (20) points
    2017-04-24 23:59:04
    Installed a new 32gb SD card,but I can't get my updates to store on it. I need to update BMW,Nissan and others but I keep getting the error that internal storage is full. Recognizes that there is 32gb SD card installed but I can't figure out how to change from internal storage to SD card so I can do my updates. Internally I still have 6gb but even then I still can't install the 5gb file that is BMW. Contacted tech support via email and was told to erase files I done use,which I did but still am unavailable to do any updates. I cleared the garbage and rebooted my maxisys elite and still nothing. What do I need to do to resolve this issue???!!!!!

  •   Level 1   
    (3) points

    2017-06-30 15:15:06

    I am also dealing with the exact same issue right now. I've tried just about everything with no luck so far

  •   Level 1   
    (6) points

    2017-11-08 16:06:26 (Reply to:fixitsteven)

     yes, can we have some help here please?

  •   Level 1   
    (8) points

    2017-12-03 20:47:16

    Same here , please I need some help.

  •   Level 1   
    (3) points

    2019-04-03 05:12:23

     Same here. Does anyone Have a resolution yet?

  •   Level 1   
    (3) points

    2019-04-18 12:03:07

    Mine is doing the same anyone have fix yet?

  •   Level 6   
    (435) points

    2019-06-06 16:44:48 (Reply to:jeremy)

     First erase any car groups that you do not need . The tool comes with everything loaded but no one ever needs them all. Then start to load the ones you need to update one  at a time starting with BMW as it is usually the largest then work you way down the list large files to small files. that is how I deal with this issue. As far as moving to external storage that is not possible. The interface program is set to look at a certain internal directory for its data files. The best you could possibly do is transfer files to external as temp storage to make space and then transfer them back when needed.

  •   Level 9   
    (5267) points

    2019-07-01 21:27:53

     OK guys read my last post in the below link and see how I did solve this memory issue on my Maxisys MS908P and I am sure you can do the same on your tool......(Use only SD Card 16gb) any thing more than 16gb will not work.........(only SanDisk 16GB Class 10 is supported)
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