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Communities > Diagnostics > USA Cars > MS906TS my device has been locked!!!
MS906TS my device has been locked!!!

222 Views 1 Replies Latest reply: 2020-06-17 08:51:49


  •   Level 1   
    (5) points
    amjam0812
    2020-06-17 05:34:58
     I recently purchased a MS 906TS brand new from Tire Rack. This was an online purchase. It arrived today and I turned it on, registered it, and now it has a message popping up every 20 seconds or so telling me my device has been locked due to an illegal operation being detected. I have spent the last 5 hours trying to google this problem and have only come across 1 in this support community which was unsolved and another on a video where a guy was basically trying to sell systems. I don't know what to do. If you have had this problem or know of a solution, please advise me because I'm at the end of my rope here....

  •   Level 10   
    (7095) points
    witsend

    2020-06-17 08:51:49 (Reply to:amjam0812)

     call support in your region with the unit's serial number and register password and see if they can remote in through quicksupport app and resolve the concern or create an RGA for you  to send unit in for repair
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