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What to do with the error message "Unfortunately, Maxisys has stopped"

12099 Views 10 Replies Latest reply: 2020-10-02 11:27:58


  •   Level 10   
    (10887) points
    Autel Support
    2015-05-08 02:51:42
    If you get error message "Unfortunately, Maxisys has stopped" on Maxisys or Maxisys mini tablet, please try the following steps:
    Connect Maxisys/Maxisys mini to PC via USB cable;
    Turn on USB storage on the maxisys;
    Wait for several seconds;
    Turn off USB storage;
    Restart the scanner and try again.

  •   Level 2   
    (10) points
    Terry8966

    2015-05-08 02:56:51

     good support!!

  •   Level 2   
    (29) points
    ghouses78

    2015-05-08 20:03:54 (Reply to:Autel Support)

     Hi

    I have the same problem
    It does not work from the beginning, and try the reset
    and does not work

    help restore function MAXISYS

    teamviewer id :579698814

  •   Level 10   
    (10887) points
    Autel Support
    2015-05-10 22:07:14 (Reply to:ghouses78)
     Hello Sir, due to time difference, we are not able to connect your devide in time, could you please send the picture with error message to support@autel.com first? If you want to restore the tool , please go to System Settings--Backup&Reset, you can see Factory data reset there.

  •   Level 2   
    (29) points
    ghouses78

    2015-05-12 14:25:00 (Reply to:Autel Support)

     Hi 
     
    repair it myself 
     
    as follow: setting+apps+MaxiSys+cleardata+clear cache +backup reset+factory data reset ..end 
     
    It worked for me



    thanks

  •   Level 2   
    (17) points
    bubliksever

    2015-07-24 02:04:43 (Reply to:Autel Support)

      Hi

    I have the same problem
    It does not work from the beginning, and try the reset
    and does not work

    help restore function MAXISYS
    TeamViewer: 336877395

  •   Level 10   
    (10887) points
    Autel Support
    2015-07-27 05:17:24 (Reply to:bubliksever)

     I think you can try this:

    ghouses78

    2015-05-12 14:25:00 (Reply to:support)

    Hi
    repair it myself
    as follow: setting+apps+MaxiSys+cleardata+clear cache +backup reset+factory data reset ..end
    It worked for me
     

  •   Level 1   
    (0) points
    tmiller

    2015-09-29 13:31:58 (Reply to:Autel Support)

     just clearing the cache worked for me

  •   Level 1   
    (0) points

    2019-03-10 02:34:10

    When I try to program my seats nothing works, can you please, show me step by step how to do it?

  •   Level 1   
    (8) points
    fixdaman

    2019-06-24 18:05:31 (Reply to:ghouses78)

     worked for me too Thanks

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